FAQ

Frequently asked questions

Click on question to display answer. For in person assistance, contact us .

Q: How do I register a class at MTY Academy?

A: Classes at MTY Academy are managed through Google Classroom. To join a classroom, follow these steps:

Visit MTY Academy's website and click on the "Schedule" tab.
Select the class type and/or time that suits you.
Click the "Register" button corresponding to your chosen class.
You will be redirected to the Google Classroom page for that class.

Ensure that you've joined the correct classroom and follow the instructions provided there to complete the registration process.

Q: When and how should I make the payment for a class?

A: Payment is due upon you registered for class. Payments are accepted in two formats.

By Zelle or Quick Pay Our Zelle account is a business account associated with email: schen01.mty@gmail.com. When you make a Zelle payment, make sure you put student name and the title of class on the memo field. Without the information on the memo field, we might not able to associate student's account with Zelle sender. It could delay the processing of the payment.
After you transfer money by Zelle, register your payment at google classroom. It takes us ONE business day to process a Zelle payment.

By Check Make checks payable to MTY Academy and mail to

 
	        MTY Academy
	        c/o Dr. Sheng Chen
        	303 Adam CT
	        Austin, TX 78737

Be aware that mails might take up to a week to deliver. It is recommanded to send mail a week in advance.

Q: Are payments refundable?

A: Payments are refundable before the second class. Once the second class has begun, class fees are generally non-refundable. However, exceptional cases will be considered on an individual basis.

Q: Can I register for a class if I have not taken the prerequisite classes?

A: It is highly recommended to meet the prerequisites before enrolling in a class. If you are unsure which class at MTY Academy is the right fit for you, please feel free to contact us for guidance.